The problem
A resident or small business owner should not need to become an expert in city process just to do a normal project. A coffee trailer, food cart, shed, porch, home bakery, farm stand, small storefront, solar setup, or repair to an older home should have a clear path.
Right now, too many people face unclear steps, several agencies, uncertain timelines, repeated corrections, and no single person who owns the process. That delays openings, raises costs, and kills small businesses before they start.